Refund policy
We follow a strict No Refund Policy, except if you receive a wrong or damaged product.
Refund Eligibility
To qualify for a refund:
– Contact us within 24 hours of delivery
– Provide a clear unboxing video (from opening the outer package till the product is fully shown)
– Product must be unused and in original packaging
Refund Method
Refund will be processed within 5–7 working days after verification.
Refund speed depends on your bank/payment gateway.
Non-Refundable Situationss
– Size or colour difference
– Change of mind
– No unboxing video
– Incorrect address provided
– Sale/discounted products
– Used items
RETURN POLICY
Returns are accepted only if the item received is:
– Damaged, or
– Incorrect
Return Requirements
– Raise a request within 24 hours of delivery
– Must provide a full unboxing video
– Item must be unused & in original packaging
Non-Returnable Itemsr
– Earrings (hygiene reasons)
– Customized items
– Sale items
– Used or damaged products
– Items without unboxing video
Return Process
Once approved, we will arrange a pickup or request you to courier it back.
Refund or exchange will be processed after the product passes quality checks.